Refund and cancellation policy

You can cancel at any time. Your plan then does not renew, and you keep Premium until the end of the month or year you have paid for. Cancelling does not by itself refund the current period.

• On pelerin.app: My account → Manage plan, or Billing.
• In the App Store: your Apple account's subscription settings.

To ask for a refund of a pelerin.app payment, email support@pelerin.app from the email address of your account and tell us which payment it is about.

If we refund a payment in full, the Premium access that payment paid for ends when the refund is made.

If you were charged twice, for example on pelerin.app and in the App Store for the same time, contact us and we will refund the newer purchase.

If you live in the EU or the EEA, you can withdraw from your first Premium purchase within 14 days of buying it, without giving a reason.

To withdraw, email support@pelerin.app within those 14 days. We refund the payment in full, and Premium access from that payment ends.

If you dispute a payment with your bank or card issuer, your Premium access stays while the dispute is open. If the dispute is decided in your favour, the Premium access that payment paid for ends.

The free trial costs nothing and needs no card, so there is nothing to refund. It ends automatically.

Refunds for purchases made in the App Store are handled by Apple. You can request one at reportaproblem.apple.com.

Questions about a payment: support@pelerin.app.